Actions · MCP · Pro plan
Answers are the start.
Actions finish the job.
Connect your systems through MCP and Minaya finishes the job: she checks an order, cancels it, issues the refund or books the appointment while the visitor is still chatting.
MCP in action · Pro
Not just answers.
Orders tracked, placed and cancelled.
Connect your order system through MCP and Minaya works inside it: live shipment status, new orders and cancellations, right in the chat. Visitors see one clear answer; the calls happen on your server, with the access you give it.
Included in Pro. Works with any system that speaks MCP.
How it connects
Three steps, no custom code.
- 01
Add your MCP server
On the Integrations page, add any system that has an MCP server: Shopify, Stripe or your own.
- 02
She learns its tools
Minaya reads what the server offers, like finding an order or issuing a refund, and uses a tool only when a question needs it.
- 03
Visitors get it done
She calls the tools mid-conversation and replies with the result. Visitors see one clear answer, not the plumbing.
Safeguards
Powerful, and on a short leash.
Verified first
Before anything sensitive, she checks it's really the customer with a one-time code.
Confirmed before changes
An order changes only after the visitor says yes to exactly what will happen.
Your server, your access
Every call runs on your MCP server, with only the access you give it.
Bounded by design
No reply takes more than two rounds of tool calls, so she can't wander through your systems.
What you can connect
Whatever your business runs on.
Orders
Live status, changes and cancellations, from a store like Shopify.
Payments and refunds
Refunds issued in the chat, through a processor like Stripe.
Bookings
Appointments and tables, checked and confirmed on the spot.
Your own API
Put an MCP server in front of any internal system and she can use it.
The explainer
See it cancel and refund an order.
Videos play from YouTube in privacy-enhanced mode and load only when you press play. YouTube's privacy policy applies from then on.
Actions FAQ
Before you connect anything.
Can't find what you're looking for? Our team reads every message and usually replies within a day.
Email us ↗What is MCP?
The Model Context Protocol is an open standard that lets AI assistants use tools in other systems. If a system has an MCP server, Minaya can connect to it.
Which plan includes it?
Actions through MCP are included in the Pro plan.
Which systems work?
Any system with an MCP server. Our explainer shows Shopify and Stripe; your own systems work too once they have an MCP server.
Can she change something without asking?
No. She verifies the customer with a one-time code before anything sensitive, and asks the visitor to confirm before an order changes.
Do visitors see the tool calls?
No. The calls finish before she replies, so visitors only see the answer.
